Effective Date: 25th October 2024


House of Linn ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://www.houseoflinn.com/ (the "Site").


By accessing or using our Site, you agree to the terms and conditions of this Privacy Policy.


1. Information We Collect


We may collect the following types of personal information when you interact with our Site:


a. Personal Information You Provide

Contact Information: When you sign up for an account, make a purchase, or subscribe to our newsletter, we collect your name, email address, phone number, and shipping/billing address.

Payment Information: When making a purchase, we collect payment details such as credit card numbers or other financial information, processed securely by third-party payment processors.

Communication: If you contact us, we may collect additional information such as your message content and any other information you provide.


b. Automatically Collected Information

Device Information: We collect details about your device when you visit our Site, such as your IP address, browser type, operating system, and device identifiers.

Usage Information: We gather data about how you interact with our Site, including pages viewed, links clicked, and the time spent on our Site.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. These help us analyze site traffic and personalize content.



2. How We Use Your Information


We use the information we collect for the following purposes:


To Provide Services: To process your orders, manage your account, deliver products, and communicate with you about your purchases.

Customer Support: To respond to your inquiries, provide customer support, and address any issues.

Marketing and Communication: To send you promotional offers, updates, and newsletters (with your consent), and to personalize your experience on our Site.

Analytics and Improvements: To analyze website traffic, trends, and improve our services, website performance, and user experience.

Legal Compliance: To comply with applicable laws and regulations, and to enforce our Terms of Service.



3. Sharing Your Information


We do not sell or rent your personal information. However, we may share your information with trusted third parties in the following ways:


Service Providers: We share data with third-party vendors who assist us with services such as payment processing, shipping, email marketing, analytics, and website hosting.

Legal Obligations: If required by law or in response to legal processes, we may disclose your information to comply with legal obligations or protect our rights.

Business Transfers: In the event of a business transaction, such as a merger, acquisition, or asset sale, your information may be transferred as part of that process.



4. Cookies and Tracking Technologies


We use cookies and similar technologies to:


Remember your preferences and settings.

Track user engagement and browsing behavior.

Provide targeted advertisements or marketing.

You can control or disable cookies through your browser settings. However, please note that some features of our Site may not function properly if cookies are disabled.



5. Data Security


We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These include encryption, secure payment gateways, and other security protocols. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.



6. Your Rights and Choices


You have certain rights regarding your personal information:


Access: You can request access to the personal information we hold about you.

Correction: You may request that we correct or update inaccurate or incomplete information.

Deletion: You can request that we delete your personal information, subject to legal obligations.

Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.



7. Third-Party Links


Our Site may contain links to other websites or services not operated by us. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before providing any personal information.



8. Children's Privacy


Our Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.



9. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.



10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:


House of Linn

Email: info@houseoflinn.com

Phone: +44 (0) 161 766 4837

Registered Office: Peine House, Hind Hill Street, Heywood 0L10 1JZ.