Finance
We accept most major credit and debit cards and also offer both 'Buy Now Pay Later' and 'Interest Free Credit' finance options:
Buy Now Pay Later:
Minimum transaction of £500.00
No deposit required.
12 month payment free term.
Settle the full outstanding balance anytime before the 12 month term ends and only pay an additional charge of £29 finance settlement fee OR pay the full outstanding balance anytime over the following 36 months @ 16.9% APR.
Interest Free Credit:
Minimum transaction of £1000.00
Minimum deposit 25% of total transaction value.
24 month interest free term, 0% APR - no interest to pay.
Equal monthly repayments.
Agreement can be settled at any point with no extra charges.
brianandtrevors is a trading name of House of Linn Ltd which is a licensed credit broker authorised by the Office Of Fair Trading to offer consumer credit.
Consumer Credit Licence Number 636801
Terms and Conditions apply.
Complaints
On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows;
Phone: 0161 766 4837
Email: info@houseoflinn.com
If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna.
Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.
What to do if you can't reach an agreement
If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.
They can be contacted in the following ways:
Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
Telephone: 0300 123 9 123
E-mail: complaint.info@financial-ombudsman.org.uk
Further details can be found on the Financial Ombudsman Service
website: www.financial-ombudsman.org.uk
